GTBank, Zenith Bank, Access Bank, First Bank and UBA, have topped the list of the ‘Most Loved Banks’ in Nigeria in latest “Bank Love Challenge” (#BankLoveChallenge) survey.
NewsOne Nigeria reports that Retail Banking Customers participated in the #BankLoveChallenge to decide on what they want for the year 2020, writing a “love note” through
This burgeoning online news platform understands that the challenge was conducted to discover the love-hate relationship between Nigerians and their banks. The favourite banks of respondents across all age groups were listed with the reasons why they melt their hearts and fill their tummies with butterflies.
NewsOne Nigeria reports that the survey conducted by Ciuci Consulting in partnership with The Guardian used a random sample of 1,023 respondents across Nigeria. The results showed that the top 5 most loved banks are GTBank, Zenith Bank, Access Bank, First Bank and UBA.
Most Loved Banks
Ciuci Consulting’s annual banking report on what Nigerian banking users want has seen a consistent perception ranking – with a few exceptions – of top tier banks over the years.
The #BankLoveChallenge results saw respondents across all age groups and gender reveal GTBank, Zenith Bank, Access Bank, First Bank and UBA as the top five most loved banks at 32.75%, 12.71%, 12.12%, 9.97%, and 7.14%, respectively.
NewsOne Nigeria reports that the respondents stated convenience, reliability and customer service as their reasons for having such strong feelings for these five banks. Access Bank and GTBank also topped the side boo category at 17.20 % and 17.01%, respectively.
